Thank you for your submission.
If you are querying a duplicate bank charge the most likely reason is a failure to respond to an authentication push notification from your bank. These typically take about 48 working hours to be resolved by your bank.
If this is not the case for your query our team will investigate. Please note we will refer to the t&c’s of your ticket purchase and our strict no refund policies.
We will endeavour to respond promptly but please allow 48 working hours and please do not call our venue as the in venue team do not deal with ticketing issues.
Kind regards,
Rainforest Adventure Golf